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Privacy Policy
ApartmentCare is a building and tenant management platform built for landlords. This policy explains, in plain terms, what information we collect, how we use it, how we protect it, and the choices you have as a landlord using our application.
This Privacy Policy describes how ApartmentCare ("ApartmentCare," "we," "us," or "our") collects, uses, stores, and protects information when you use our website at apartmentcare.techand our mobile application (together, the "Service"). ApartmentCare is designed for landlords to manage buildings, floors, rooms, tenants, rent collection, and financial records. By creating an account or using the Service, you agree to the collection and use of information described in this policy. If you do not agree with this policy, please do not use the Service.
Information We Collect
ApartmentCare only collects information that is necessary to provide building and tenant management functionality to landlords. We do not collect information beyond what is described below, and we do not request access to data that is unrelated to the core purpose of the application.
When a landlord registers for an account, we collect the landlord's full name and phone number. This information is used to create and identify your account and to authenticate you when you sign in.
To help landlords manage tenants, we store tenant names, phone numbers, and other tenancy details that a landlord chooses to record, such as move-in dates and rented room assignments. This data is entered by the landlord, not the tenant.
We store data landlords add about their buildings, including building names, addresses, floor counts, and room configurations, so this information can be organized and retrieved inside the application.
We collect rent amounts, due payments, payment history, and other financial records that landlords log within the application to track rent collection. We do not process card payments and do not collect banking credentials.
Landlords may optionally record a tenant's National ID (NID) number and upload an image of the National ID card for tenant verification and record-keeping purposes. This data is treated as sensitive and is protected accordingly.
Landlords may upload tenant photographs and NID images directly within the application. These images are used solely to help landlords identify and verify their tenants and are stored on our infrastructure as described in the Data Storage section below.
We may collect limited technical information such as device type, operating system version, and app version to maintain compatibility, diagnose issues, and keep the Service running reliably. This information is not used for advertising.
ApartmentCare uses phone number-based authentication. To sign in, users enter their phone number and PIN, and verify their identity through a one-time password (OTP) sent to that phone number. We do not offer or use Google Sign-In, Facebook Login, or any other third-party social authentication provider. Your PIN is never stored in plain text.
We use the information we collect exclusively to operate and improve the ApartmentCare Service. Specifically, we use your information to:
- Create, authenticate, and secure your landlord account.
- Allow you to manage your buildings, floors, rooms, and tenant records in one place.
- Track monthly rent collection, due payments, and vacant rooms so you can manage your properties efficiently.
- Maintain a financial history and payment record for each tenant and building.
- Verify tenant identity using NID information you choose to record.
- Diagnose technical issues, maintain security, and improve the reliability of the Service.
- Communicate with you regarding your account, such as OTP verification codes or important service notices.
We do not use tenant or landlord information for advertising, profiling, or any purpose unrelated to building and tenant management.
All data collected through ApartmentCare, including account details, building and tenant records, financial history, and uploaded tenant photographs and NID images, is stored securely on our own privately managed VPS (Virtual Private Server) infrastructure. We do not store your data with third-party consumer cloud storage providers, and we do not use third-party file-sharing services to host uploaded images. Our backend API, hosted at api.apartmentcare.tech, is the sole channel through which the application reads and writes your data to our servers.
Data Security
We take the security of landlord and tenant data seriously and apply the following safeguards across the Service:
All communication between the ApartmentCare application and our backend API at api.apartmentcare.tech is encrypted in transit using HTTPS (TLS). Unencrypted HTTP requests are not permitted.
Sensitive fields, including authentication PINs, are encrypted and hashed at rest so that they cannot be read directly, even by our own personnel.
Each landlord account can only access buildings, tenants, and financial records that belong to that account. No landlord can view, edit, or export another landlord's data. Access is strictly scoped at the account level.
Our VPS infrastructure is kept up to date with security patches, restricted administrative access, and firewall rules that limit exposure of our backend systems to the public internet.
While we work hard to protect your information, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review and improve our safeguards.
We do not sell landlord or tenant data to any third party. We do not share personal information with advertisers, data brokers, or marketing partners. Landlord and tenant information is used only to operate the ApartmentCare Service for the landlord who entered it.
We may disclose information only where we are legally required to do so, such as in response to a valid court order, subpoena, or lawful request from a government authority, or where disclosure is necessary to protect the rights, property, or safety of ApartmentCare, our users, or the public.
ApartmentCare does not integrate third-party analytics or advertising SDKs of any kind. Specifically, we do not use:
- No Google Analytics
- No Firebase Analytics
- No Crashlytics
- No Advertising SDKs
Your usage behavior within the app is not tracked, profiled, or shared with any external analytics or advertising network.
Our website at apartmentcare.tech may use strictly necessary cookies or local session tokens to keep you signed in and to remember basic preferences, such as your session state. These are not used for advertising or cross-site tracking. The ApartmentCare mobile application does not use browser cookies; instead, it stores an authentication session token on your device to keep you signed in between visits.
We retain landlord account data and associated building, tenant, and financial records for as long as your account remains active, so that you can continue to access your property management history without interruption.
If you delete a specific building, floor, room, tenant, tenant photo, or NID record from within the application, that data is permanently removed from our active systems. If you request full account deletion as described below, we will delete your account data from our production servers, except where retention is required to comply with a legal obligation.
As a landlord using ApartmentCare, you have the right to:
- Access and review the personal, tenant, and financial data stored in your account at any time within the app.
- Correct or update building, tenant, and financial records directly through the application interface.
- Delete buildings, floors, rooms, tenants, tenant photos, and NID information at your discretion.
- Request full deletion of your account and associated data by contacting our support team.
- Ask us questions about how your data is handled at any time.
ApartmentCare does not currently offer an in-app option to permanently delete your landlord account. However, you retain full control over the data within your account and can independently delete the following at any time, directly from within the application:
- Buildings
- Floors
- Rooms
- Tenants
- Tenant photos
- NID information
- Other stored records
To permanently delete your ApartmentCare account and all associated data from our servers, please email us at sopnilswapon1@gmail.com from your registered contact and request account deletion. We will verify your identity and process the deletion request within a reasonable timeframe.
ApartmentCare is a professional tool intended for landlords and is not directed at, or intended for use by, children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at sopnilswapon1@gmail.com.
ApartmentCare is operated and our servers are administered from our data infrastructure, and the Service is primarily designed for landlords managing properties in their local market. If you access the Service from outside the country in which our servers are located, your information will be transferred to, stored, and processed on our servers. By using the Service, you consent to this transfer, storage, and processing. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify landlords within the application. We encourage you to review this page periodically. Continued use of the Service after a policy update constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us using any of the channels below.
Website: apartmentcare.tech ยท Backend API: api.apartmentcare.tech